Wednesday, February 4, 2009

Edinburgh Staff At Fault for Ticketing Failure

An independent report blames the board and senior staff of the Edinburgh Fringe Festival for the monumental failure of its new ticketing system last year. The investigation started when the £385,000 computerized system crashed on the first day of sales in June. The system was eventually abandoned after several repair attempts. This cost the Fringe £300,000 and forced its funders to throw in £250,000 in emergency funds. Ticket sales dropped 10% from the previous year and led to the resignation of the festival’s director, Jon Morgan. Read a full account here.

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